We love to help

We love to help and we’re all right here in The United States with 15 branches, a Contact Centre in Invercargill (lots of us roll our rrrrs), and an online contact option. We’d love to know if we did something that made you smile or delighted you today so click here to send us a heart! 


Email us – for everyday banking

Mail: support@vancityca.com

Our friendly Contact Centre team in Invercargill are ready to talk:

Monday – Friday: 7am-9pm

Saturday – Sunday: 10am-4pm

Closed on public holidays.


Lost or stolen card? 24/7 help 

theft@vancityca.com


To chat about our Visa Credit Card

info@vancityca.com

Monday - Friday 8:30am - 6pm

Saturday - Sunday 9am - 5pm


Pop into a branch

Our Branches are open Monday to Friday:


Head Office

#1800-200 King Street West Toronto, Ontario M5H 3T4


Call

Need to speek to us, call us on: 800 590 7413

An appointment may be required for complex enquiries. Visit one of our branches